Commercial Pick-Up

What is NOT covered by the basic “per pound” price?

• We charge separately for the following items: comforters, mattress covers, sleeping bags, rugs, toilet seat covers, pet laundry, and cleaning rags)
• The client is responsible for isolating items (in a plastic bag, for example) that could cause damage to other items in your laundry bag. When we see wet dishcloths or cleaning towels in a plastic bag, we don't know if they're just wet or contaminated with household cleaning products (in which case you should also include a note to let us know about the need for separate processing). Without a note from you, we might process something separately that doesn't need separate processing (more expense for you), or not separate something that should have been (possible damage to your clothes). If you don't leave us a note with instructions, then you agree to accept the results of our decision.

Can I get my clothes returned on hangers?

• Yes, we can put clothes on hangers for .05 cents/wire hanger and .10 cents/cardboard hanger (or you can bring in your own).

How do I know how many pounds of clothing I have? Is there a minimum?

• The minimum pickup/delivery charge is for 15 pounds. . Example: A white 13-gallon kitchen trash bag will generally hold about 13-15 pounds of clothes. Jeans are heavier than t-shirts; t-shirts are heavier than lingerie, so the poundage can vary.